Skip to content
Undergryd

Undergryd Terms of Service

Version: 2026-08-11

These Terms are entered into between you and Tmanunet Technologies UAB, a company incorporated under the laws of the Republic of Lithuania, registered at V. Nagevičiaus g. 3, 08237 Vilnius, Lithuania, VAT identification number LT100015162112, contactable at info@undergryd.ai (“Undergryd”, “we”, “us”). Undergryd is a product of Tmanunet Technologies UAB.

1. DEFINITIONS

1.1 In these Terms:

“Undergryd” means the user-facing application, dashboard, or interface through which Users access and deploy prebuilt agents or functionalities;

“Business User” means a User acting wholly or mainly for purposes relating to its trade, business, craft or profession;

“Consumer” means a natural person acting wholly or mainly outside their trade, business, craft or profession;

“Credits” means prepaid units of account which are consumed when you use Undergryd. “Paid Credits” are Credits you have paid for. “Promotional Credits” are Credits granted free of charge, whether as a trial, promotion or otherwise;

“Digital Assets” means any cryptographic tokens or digital representations of value, including NTX;

“NuNet Network” means the decentralised computational network, together with all associated software, systems, interfaces, protocols and services;

“User”, “you” means any natural or legal person accessing or using Undergryd;

“Workloads” means any computational tasks, processes, code, or data executed or processed via the NuNet Network, including via Undergryd.

2. INTRODUCTION

2.1 These Terms constitute a legally binding agreement governing your access to and use of Undergryd.

2.2 By signing up, accessing or using Undergryd, you agree to be bound by these Terms.

2.3 Where a provision is marked “If you are a Consumer” it applies only to Consumers; where marked “If you are a Business User” it applies only to Business Users. Nothing in these Terms limits or excludes any right you have that cannot be limited or excluded by law.

3. USER RESPONSIBILITIES

3.1 You are solely responsible for your use of Undergryd, including any agents deployed.

3.2 You acknowledge that use involves technical risks and may result in unintended outcomes.

4. DESCRIPTION OF THE NUNET NETWORK

4.1 The NuNet Network is a decentralised system facilitating computational workloads.

4.2 Undergryd is a user-facing layer built on top of the NuNet Network.

4.3 Undergryd provides software access only and does not control infrastructure or outcomes.

5. WORKLOADS AND DATA

5.1 You are solely responsible for Workloads and data submitted via Undergryd.

5.2. Undergryd does not generally monitor or review Workloads or data submitted through Undergryd. However, you acknowledge and agree that we may access, collect, analyse, and use data, metadata, and usage information to:

Such processing shall be carried out in accordance with the applicable Privacy Policy. This may include the use of aggregated, anonymised, or otherwise processed data for research and product development purposes.

5.A. ACCESS, AVAILABILITY AND EXPERIMENTAL USE

Undergryd may provide access to models, compute resources, infrastructure, functionalities, and usage credits (including free, trial, or promotional credits). You acknowledge and agree that:

Access to Undergryd, including any models, compute resources, or credits, does not create any expectation of continued availability, pricing, or service levels. This Clause constitutes a fundamental condition of access to Undergryd.

5.B. RIGHT OF WITHDRAWAL — CONSUMERS ONLY

5.B.1 If you are a Consumer, you have the right to withdraw from a purchase of Credits within 14 days without giving any reason. The period expires 14 days after the day the contract is concluded.

5.B.2 To exercise it, tell us by a clear statement. An email to info@undergryd.ai is sufficient.

5.B.3 If you withdraw in time we will reimburse all payments received from you, without undue delay and within 14 days, using the same means of payment you used, at no cost to you.

5.B.4 Immediate access, and what you pay if you withdraw. So that you can use Undergryd straight away, we begin supplying as soon as you purchase. When you purchase you are asked to confirm that you request us to begin immediately, during the 14-day withdrawal period. This does not affect your right to withdraw, which you keep in full.

If you do withdraw after having made that request, you pay an amount in proportion to what you have used up to the moment you tell us, calculated against the total price. We refund the balance. If you have used nothing, you receive a full refund.

5.B.5 You may use the model withdrawal form in the Appendix, but you are not obliged to.

6. DIGITAL ASSETS AND VALUE EXCHANGE

6.1 The system may facilitate Digital Asset transactions triggered via Undergryd.

6.2 Transactions may be irreversible and subject to failure or delay.

6.3 We do not guarantee execution or act as custodian.

6.4 We do not act as escrow agent, custodian, trustee, or fiduciary in relation to any Digital Assets.

7. DIGITAL ASSET DISCLAIMER

Digital Assets are not securities, investment products, or financial instruments.

8. NO WARRANTIES

To the fullest extent permitted by applicable law, Undergryd is provided on an “AS IS” and “AS AVAILABLE” basis. We make no representations or warranties of any kind, whether express, implied or statutory.

If you are a Consumer, this Clause 8 does not apply to you. We supply Undergryd in conformity with the contract as required by law, including Directive (EU) 2019/770, and will supply updates necessary to keep it in conformity. If Undergryd is not in conformity you are entitled to have it brought into conformity, or to a proportionate price reduction or termination, in accordance with your statutory rights.

9. THIRD-PARTY INTERACTIONS

Undergryd may involve third-party systems, models, or configurations. We are not responsible for third-party performance.

10. SECURITY AND RISKS

No system is guaranteed to be secure or error-free.

11. OPEN-SOURCE SOFTWARE

Components may be open-source and provided without warranties.

12. SYSTEM EVOLUTION

We may modify or discontinue Undergryd at any time.

13. ACCEPTABLE USE

You must not misuse the system or agents or engage in unlawful activity.

13.1 Agents interacting with others. If you configure an agent to communicate with, or act toward, any person other than you:

14. INTELLECTUAL PROPERTY

We retain rights in our IP. Users retain rights to their data.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall have no liability whatsoever, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss or damage arising out of or in connection with:

We shall have no obligation to recover any assets, resolve disputes, or ensure execution of any functionality. Our total aggregate liability shall not exceed the greater of: (a) the total amount paid by you in the preceding twelve (12) months; or (b) EUR 100.

If you are a Consumer, nothing in this Clause 15 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited, including your statutory rights under Directive (EU) 2019/770. Subject to that, we are liable for foreseeable loss caused by our breach of these Terms or our negligence.

16. INDEMNIFICATION

You indemnify us for claims arising from your use.

17. TERMINATION

We may suspend or terminate access at any time.

On termination for any reason other than your material breach, we will refund your unconsumed Paid Credits. Promotional Credits are not refunded.

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania.

If you are a Consumer, you will benefit from any mandatory provisions of the laws of your country of residence or domicile, and nothing in these Terms shall affect your rights as a consumer.

19. DISPUTE RESOLUTION

Any dispute, controversy or claim arising out of or in connection with these Terms, including its breach, termination or validity, shall be finally settled by arbitration at the Vilnius Court of Commercial Arbitration in accordance with its Rules of Arbitration. The number of arbitrators shall be one (1). The seat of arbitration shall be Vilnius, Lithuania. The language of arbitration shall be English. All procedural documents may be served via the e-mail addresses provided by the Parties.

This Clause 19 does not apply if you are a Consumer. You may bring proceedings in the courts of your country of habitual residence, and we will bring any proceedings against you only in those courts.

20. CHANGES TO TERMS

We may change these Terms. We will give you at least 30 days’ notice by email of any change that materially affects your rights, stating what is changing and when it takes effect. If you do not accept the change you may terminate before it takes effect, and we will refund your unconsumed Paid Credits. Changes required by law, or which do not adversely affect you, may take effect sooner. Each version carries a version identifier matching its date, and we record which version you accepted.

21. GENERAL PROVISIONS

Your use of Undergryd is also subject to:

These materials are incorporated by reference into these Terms. In the event of any inconsistency, these Terms shall prevail.

APPENDIX — MODEL WITHDRAWAL FORM

Complete this form and send it back only if you wish to withdraw from the contract.

To: Tmanunet Technologies UAB, V. Nagevičiaus g. 3, 08237 Vilnius, Lithuania — info@undergryd.ai

I/We hereby give notice that I/We withdraw from my/our contract of sale for the following: